The presence of the website on the Internet is to deliver information and services on a 24X7 basis. Hence, all efforts shall be made to minimize the downtime of the website as far as possible.

It is therefore necessary that a proper Contingency Plan to be prepared to handle any eventualities and restore the site in the shortest possible time. The possible contingencies include:

• Defacement of the website: All possible security measures must be taken for the website to prevent any possible defacement/hacking by unscrupulous elements. However, if despite the security measures in place, such an eventuality occurs, there must be a proper contingency plan, which should immediately come into force. If it has been established beyond doubt that the website has been defaced, the site must be immediately blocked. The contingency plan must clearly indicate as to who is the person authorized to decide on the further course of action in such eventualities. The complete contact details of this authorized person must be always available with the web management team. Efforts should be made to restore the original site in the shortest possible time. At the same time, regular security reviews and checks should be conducted in order to plug any loopholes in the security.
• Data Corruption:A proper mechanism must be worked out by the concerned in consultation with their web hosting service provider to ensure that appropriate and regular back-ups of the website data are being taken. These enable a fast recovery and uninterrupted availability of the information to the citizens in view of any data corruption.
• Hardware/Software Crash:Though such an occurrence is rare, still in case the server on which the website is being hosted crashes due to some unforeseen reason, the web hosting service provider must have enough redundant infrastructure available to restore the website at the earliest.
• Natural Disasters:There could be circumstances whereby due to some natural calamity, the entire data center where the website is being hosted gets destroyed or ceases to exist. A planned contingency mechanism has to be in place for such eventualities whereby it should be ensured that the Hosting Service Provider has a ‘Disaster Recover Centre (DRC)’ set up at a geographically remote location and the website is switched over to the DRC with minimum delay and the access through internet is restored.

All possible efforts need to be taken to keep the content on the website current and up-to-date. This Content Review Policy defines the roles and responsibilities of the website content review and the way it needs to be carried out. Review policies are defined for the diverse content elements. The review policy is based on different type of content elements, its validity and relevance as well as the archival policy. The entire website content shall be reviewed in a regular frequency by the Finqztiv.com Team.

As a general rule, Finqztiv.com website does not collect Personal Information about users when they access the site. They can generally access the site without revealing Personal Information, unless they choose to provide such information. The users’ access to linked pages or third- party links through Finqztiv.com website may require the sharing of Personal Information. The users must enquire the purpose of sharing the Personal Information and give consent for the same to successfully access the desired content.

Site visit data:

This website records user visit and logs the following information for statistical purposes – visitors server’s address; the name of the top-level domain from which they access the Internet (for example, .gov, .com, .in, etc.); the type of browser they use; the date and time they access the site; the pages they have accessed and the documents downloaded and the previous Internet address from which they linked directly to the site.

Finqztiv.com will not identify users or their browsing activities, except when where a law enforcement authority may exercise a warrant to inspect the service provider’s logs.

Cookies:

A cookie is a piece of information that an Internet website sends to one’s browser when one accesses information at that site. This site does not use cookies.

Email management - collection of Personal Information:

Users email address will only be recorded if they choose to send a message. It will only be used for the purpose for which they have provided it. Their email address will not be used for any other purpose, and will not be disclosed, without their consent.

If users are asked for any other Personal Information, they will be informed how it will be used if they choose to give it.

If at any time users believe the principles referred to in this privacy statement have not been followed, or have any other comments on these principles, they may notify the webmaster through the ‘contact us’ page. 

Note: The use of the term “Personal Information” in this privacy statement refers to any information from which users’ identity is apparent or can be reasonably ascertained.

Content would be contributed by the authorized Content Manager in a consistent fashion to maintain uniformity and to bring in standardization along with associated metadata and keywords. In order to present the content as per the requirement of the user, content shall be categorized. Content is contributed to the website through a Content Management System which would be web-based having user-friendly interface.

The content on the website goes through the entire life-cycle process of

1. Creation

2. Modification

3. Approval

4. Moderation

5. Publishing

6. Expiry

7. Archival

8. Purging

Once the content is contributed it is approved and moderated prior to being published on the website. If the content is rejected at any level, then it is reverted back to the originator of the content for modification.

Accessing PDF Files

A lot of Documents, Reports and Forms provided on this Portal are in the Portable Document Format (PDF).

Portable Document Format (PDF) is the published specification used by standards bodies around the world for more secure, reliable electronic document distribution and exchange. PDF documents can be shared, viewed, and printed by anyone, on any system, using free Adobe Reader software — regardless of the operating system, original application, or fonts.

To open a .PDF file users have two options. They can download the software ‘Adobe Acrobat Reader’ and install it in their computer. The software is available free of charge from the Adobe Acrobat site.

The second option is to use an online .PDF conversion tool. Users may go to Adobe Acrobat website, type in the address of a .PDF file and request for the translation into a more readable format. Or they can email the address of the file (or the file itself) to Adobe, and they will email a translation back. These translations of the files may not be as clearly formatted as the original PDF file.

The content components are created with metadata, source, and validity date. There would be some content which is permanent in nature and for such content it is assumed that the content would be reviewed in every ten years unless it is edited / deleted based on requirement. The content shall not be displayed on the Website after the validity date.

Some of the short-lived content components like tenders, recruitment etc., which will not have that relevance on the website after the intended purpose.

The content components like documents, reports, latest news is regularly reviewed as per the Content Review Policy.

The content is reviewed at least two weeks prior to the validity date and if required content will be revalidated and validity date is modified. If content is not relevant, then the content is archived and no longer published on the Website.

The above policy is in force and will be followed while maintaining the Finqztiv.com website.

Links to external websites/portals

At some places on Finqztiv.com website, visitor may find links to other websites/portals. These links are placed for convenience. Finqztiv.com is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. Finqztiv.com can neither guarantee that these links will work all the time nor it has any control over availability of linked pages.

Links to Finqztiv.com website by other websites

Finqztiv.com does not object to linking directly to the information that is hosted on this website and no prior permission is required for the same. However, we do not permit our pages to be loaded into frames on any other site. The pages belonging to this website must load into a newly opened browser window of the user.

Finqztiv.com has a Website Monitoring Policy in place and the website is monitored periodically to address and fix the quality and compatibility issues around the following parameters:

• Performance: Site download time is optimized for a variety of network connections as well as devices. The key pages of the website are tested to clear the acceptable performance.
• Functionality: All modules of the website are tested for their functionality. The interactive components of the site such as feedback forms, shall work smoothly.
• Broken Links: The website is thoroughly reviewed to rule out the presence of any broken links or errors. This shall be checked in regular frequency.
• Traffic Analysis: The site traffic is regularly monitored to analyze the usage patterns as well as users’ profile and preferences.
• Feedback: Feedback from the users is the best way to judge a website’s performance and make necessary improvements. A proper mechanism for feedback is in place to carry out the changes and enhancements as suggested by the users.

Finqztiv.com website contains information which is freely accessible, and may be viewed by any user.

Except for authorized security investigations and data collection, no attempts will be made to identify individual users. Accumulated data logs will be scheduled for regular deletion. The Website Privacy Policy details our position regarding the use of personal information provided by customers/users.Unauthorized attempts to upload information or change information are strictly prohibited, and may be punishable as per the jurisdiction laws. 

User ID and Password Policy:

Access to sensitive or proprietary business information on Finqztiv.com website is limited to users who have been determined to have an appropriate official reason for having access to such data. All registered users who are granted security access will be identified by a ‘user name’ provided by webmaster.

Users who are granted password access to restricted information are prohibited from sharing those passwords with or divulging those passwords to any third parties. User will notify us immediately in the event a User ID or password is lost or stolen or if User believes that a non-authorized individual has discovered the User ID or password.

If users have any questions or comments regarding Finqztiv.com Website Security Policy, they may contact the Web Information Manager by using the Feedback option in Finqztiv.com website.

Finqztiv.com is committed to ensure that its’ website is accessible to all users across devices and technologies. It has been built with an aim to provide maximum accessibility and usability to its users. As a result, this website can be viewed from a variety of devices such as desktops, laptop computers and web-enabled mobile devices.

Material featured on this site may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material does not extend to any material on this site, which is identified as being the copyright of a third party. Authorization to reproduce such material must be obtained from the respective copyright owners.

Grievance Redressal under NPS

The Grievance Redressal under NPS is governed by the PFRDA (Redressal of Subscriber Grievances), 2015 and subsequent amendments thereof, which are available in the website of PFRDA at www.pfrda.org.in

The details of Ombudsman under NPS, appointed by PFRDA is as below:

Sh. Narender Kumar Bhola

PFRDA, 5th Floor, Tower E,

WTC, Nauroji Nagar, Delhi 110029

Email - ombudsman@pfrda.org.in

Website: www.pfrda.org.in